Bloomington, IL

Our Functions

What we build, support, and keep moving.

Gallager Groups provides the technical, operational and administrative functions that help affiliated businesses run reliably and grow with confidence.

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Software / Systems / Support

Illustration of the Gallager Groups team working in an open-plan office with project dashboards
Function pillars

Four connected disciplines, delivered by one team.

Each function stands on its own. Together they form the operating backbone of the businesses we support.

  • Software Development

    We design, build and maintain the web applications, internal tools and integrations that support day-to-day operations.

    • Web applications
    • Internal tools
    • Integrations

  • Technical Operations

    We keep systems configured, supported and reliable, resolving issues before they interrupt the work.

    • Systems support
    • Configuration
    • Troubleshooting

  • Operational Support

    We coordinate processes, administrative workflows and reporting so teams can focus on their core work.

    • Process coordination
    • Administrative workflows
    • Reporting

  • Documentation & Compliance

    We create organized records, SOPs and handoffs that keep knowledge with the business.

    • SOPs
    • Records
    • Business continuity
How we support

The operating backbone behind affiliated businesses.

Gallager Groups acts as the operating backbone behind affiliated organizations, providing the systems, support, and coordination they need to run efficiently and focus on their core work.

  1. Illustration of a specialist assessing requirements with a tablet

    Assess Needs

    Understanding business requirements and workflows.

  2. Illustration of a colleague mapping systems and responsibilities

    Build & Coordinate

    Creating tools, systems, and process support.

  3. Illustration of a specialist reviewing performance charts

    Maintain & Improve

    Ongoing support, updates, and optimization.

Our capabilities

A flexible set of support capabilities.

A flexible, integrated set of technical and business support capabilities that can be applied across a range of affiliated business needs.

Talk to our team
Wide illustration of four colleagues collaborating around a laptop in an open office
Operations, technology and administration in one team.
In practice

What this looks like in practice.

The work is quiet, but it is everywhere.

  • System Maintenance

    Keeping applications, tools, and core systems up to date, secure, and running smoothly.

  • Workflow Coordination

    Aligning people, tools, and processes to keep work moving efficiently.

  • Reporting Support

    Preparing, organizing, and delivering operational and business reports.

  • Documentation Management

    Creating and maintaining clear, organized documentation, including SOPs and process handoffs.

Who we work alongside

Built to support the people behind the business.

We operate behind the scenes, in close partnership with the people who move each business forward.
  • Illustration of affiliated business buildings across a city block

    Affiliated Businesses

    The operating companies we support with technology, operations, and administrative resources.

  • Illustration of a member of a leadership team in the office

    Leadership Teams

    Business and functional leaders who set direction, prioritize needs, and partner on execution.

  • Illustration of an operations team member working at a shared desk

    Operations Staff

    The day-to-day teams who use, support, and help refine the tools and processes we build and maintain.

  • Illustration of a technical stakeholder working at a monitor

    Technical Stakeholders

    IT and technology partners who collaborate on systems, integrations, and long-term platform needs.